Refund policy

Socks are about how they feel, and you can't feel them through a screen. So we've made your first order risk-free. Wear them. Train in them. Put them through the wash. If within 30 days of delivery you don't think they're the best socks you own, email team@nodesocks.com and we'll refund you in full.

This only applies to first orders of up to three socks. You don't need to send your sock back, we'll take your word for it. We only ask that you let us know what you didn't like about them, and if there was anything you did.

If your order is unworn and in its original packaging, you can return it within 14 days of delivery for a full refund.

Return postage is your responsibility unless the item is faulty or damaged, in which case we'll cover the cost.

Returned pairs are inspected on receipt. Due to the nature of the product, we're unable to process refunds on pairs that show any signs of wear.

If anything arrives faulty or damaged, get in touch within 30 days and we'll replace it or refund you.

We aim to process all refunds within 5 working days of us agreeing your refund, or of receiving your return where one applies. Refunds are processed back to your original payment method. It may take a few days for the refund to show in your bank.

Everything above is in addition to your statutory legal rights.

If you have any questions regarding a return, please contact us at team@nodesocks.com.